Brand Partner Terms — MVP Draft

1. Application, review, and scope

KIIP is operated by SIA “D.sign” (LLC D.sign), registration no. 40103771991, VAT no. LV40103771991, Valdeku street 5-29, Riga, LV-1004, Latvia. A brand may apply to list products on KIIP. Before any listing can proceed, KIIP may review the brand, the proposed catalog source, sales territories, and the required product and trader information. An application, portal access, technical connection, import, or review does not itself authorize publication, grant a content licence, or create a commercial relationship.

2. Brand information, listings, and source rights

The brand must provide accurate, current, lawful product information and maintain the rights needed for KIIP to use it. The separate Catalog Content Agreement describes the authorization that would be needed for a specific source, its content, and its territories. It does not become active merely because a source is connected.

3. Product and trader information

A brand must submit the trader, territory, and product-safety information KIIP needs to review a listing. Current submission requirements are set out in the Product & Trader Publication Standard page. Submitting information does not mean that it has been approved or that a product is lawful in every market.

4. Review, restriction, and safety action

KIIP may request supporting evidence, hold an import or listing for review, pause a source, or remove affected content when accuracy, rights, safety, security, legal compliance, or platform integrity requires it. Where practical, KIIP will provide the main reason and the information needed for reconsideration. Urgent safety, fraud, security, or legal action may need to occur before a discussion can take place; KIIP will record and provide its main reason as soon as it can lawfully do so.

KIIP's approved operating baseline is a no-cost Brand complaint and reinstatement process, with acknowledgement targeted within two business days and a written outcome targeted within 15 calendar days. The authenticated Brand portal lets a Brand submit a case, retain its case reference, follow the status and written outcome, and request reinstatement or mediation. Brands that cannot access the portal may contact support@thekiip.com.

5. Marketplace, customer, and fulfilment model

For the MVP, the Brand is the seller and fulfiller of its goods. KIIP provides the marketplace and checkout, collects the buyer's payment for the Brand, administers refunds through the original payment method, and provides the central customer-support channel. The Brand ships directly, issues the customer's goods invoice, and remains responsible for product, consumer-sale, fulfilment, and applicable tax obligations allocated to a seller by law.

The Brand must configure each offered EU delivery service, its eligible EU destinations, customer price, maximum dispatch time, and transit estimate. It must provide carrier and tracking information at dispatch, act on shipping exceptions, and physically receive and record returns. A return carrier delivery may be evidence of return, but KIIP may escalate if a Brand does not promptly confirm receipt.

A Brand must choose whether it covers the disclosed direct cost of an ordinary return. KIIP does not offer universal prepaid return labels. For faulty or non-conforming goods, the Brand bears the applicable return cost and remedy.

6. Fees, payout, and records

The KIIP commission is 16% for a Brand's first 10 settled, successful orders and 10% thereafter. It applies only to retained item revenue, excluding shipping, VAT, and refunded amounts. A full refund creates no Brand payout or commission; a partial refund is charged only on retained item revenue. The applicable rate is fixed when the order becomes payout-eligible.

KIIP holds a payout until carrier delivery and the 14-day withdrawal period have passed with no return request. A return pauses settlement until it is resolved. KIIP sends the Brand a commission invoice by email with each settled payout. The Brand, not KIIP, issues the customer invoice for goods; the KIIP order confirmation is not that VAT invoice.

Before a live payout, KIIP may require marketplace-capable payment onboarding and the minimum legally required trader, tax, payout, and reporting information. Sensitive payment/KYC information should be handled through the payment provider's hosted onboarding where available and access must be restricted.

7. Data and information handling

Catalog submissions must not contain customer, order, payment, or other personal data. KIIP shares customer information with a Brand only as needed to fulfil its sale, manage returns/support, and issue the goods invoice. The final agreement will record detailed data-protection roles, security measures, confidentiality, and retention requirements.

8. Operating policy and activation work

KIIP's versioned marketplace-and-seller agreement records the approved MVP operating policy above. It does not become binding until KIIP and the Brand execute an approved version.

• Named mediators and the signed execution version of the partner complaint/reinstatement process.
• Provider configuration and implementation for payment services, VAT invoicing, DAC7/reporting, and chargeback evidence/time limits.
• Shipping services, return receipts, payout controls, and carrier tracking integration.

The current product and trader publication standard is set out in Product & Trader Publication Standard.

9. Contact

For a pending application or a question about these draft materials, contact KIIP, or email support@thekiip.com.